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Terms and Conditions

 

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DANSR, inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of DANSR, inc. and protected by U.S. and international copyright laws. All software used on this site is the property of DANSR, inc. or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DANSR, inc. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DANSR, inc. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DANSR, inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

All returns must have a return authorization number. This number can be acquired from Dansr at 888.707.4455 .

  • All merchandise returns are subject to a 15% restocking fee, must be authorized by DANSR and received in resalable condition. Resalable condition means that there are no price tags on the box, no hanging hooks on the packaging and the cellophane on Vandoren reed boxes and the tabs on Vandoren Flow Pack sleeves have not been broken. Mouthpieces must be in like new condition – no scratches or wear on the entire mouthpiece including logo, body and facing or shank. All box inserts and packaging must be intact.
  • Merchandise must be purchased directly from DANSR in order to be eligible for credit or replacement.
  • All items marked "clearance" are not eligible for the DANSR Sell Through Guarantee.
  • All shipping charges are estimated. Actual shipping charges may vary.
  • Free Freight offer applies to Vandoren and Denis Wick products only(webstore only). Offer applies to orders shipped in the Continental US via regular ground service only. DANSR, inc. reserves the right to ship orders with the carrier of its choice on all orders that it pays freight charges.
  • DANSR, inc. reserves the right to refuse any drop ship request.
  • Hamilton products do not qualify for free shipping.